A quick look at the company’s page on the Better Business Bureau shows just how satisfied consumers are with its customer service. Most insurance companies display a large amount of negative feedback online—it comes with the territory—National General, however, enjoys largely positive customer reviews and averages fewer complaints than many of its competitors. Baby Boomers highly value good customer service, and this level of satisfaction with National General can also be seen on other online review outlets.
While not all large insurance companies are the same, some of them might be selling insurance policies for vehicles that they do not have much experience covering. RV insurance in particular is offered by many auto insurance companies who may not be well prepared for handling the intricacies of an RV insurance claim. When choosing who is going to insure your vehicle, make sure it is a provider who specializes in RV insurance—regardless of its size—or that at least has a good track record of dealing with RV insurance policies and claims.
However, there are some circumstances where RV insurance is always required, even if it’s a towable model. For example, if you’re renting or financing your RV, both renters and lenders will want to make sure that they’ll be properly reimbursed in case of an accident or loss, and will require you to acquire an insurance policy before allowing you to take them on the road.
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Naturally, insurance companies use your driving past as an indicator of how you will drive in the future. It can be difficult to find affordable car insurance if you have a checkered driving history. While it’s very unlikely you will find an insurance company that won’t increase your premium after an at-fault accident or other violation, the degree of the rate increase will vary by company. Let’s compare rate increases for some common violations across major insurance companies.
Any car insurance comparison tool you look at should have your state’s minimum car insurance requirements pre-loaded into its options. States requiring PIP or medpay are generally referred to as “no-fault” states, meaning that when injuries occur, each driver in a crash makes a claim with their own insurance company to pay for them. Beyond the PIP or medpay limit, the at-fault driver’s liability insurance kicks in to cover the rest.
To ensure that providers’ financial affairs were up to snuff, we looked at independent evaluations from insurance rating and credit rating agencies A.M. Best, S&P Global, Moody’s, and J.D. Power. While each agency has its own rating scale, we required companies to have A or “above average” ratings from all four — solid indications that companies are in great financial health. Acquiring ratings from all four agencies also indicates that companies care enough about their business’ reputation to apply for these voluntary review processes. For an industry that’s centered around the principle of being there when you need help most, we found this focus on transparency to be the mark of a good provider. Smaller companies like Good Sam or National Interstate may provide seemingly better discounts, but they tend to only submit themselves for review to one or two agencies.
State legislators set limits on how much a company can increase your rates after a crash. Our hypothetical accident resulted in only $2,000 worth of damage. That caused average annual rates to spike by $1,000 or more in some states, while others jumped by far less. One thing’s for sure: Your rates will definitely increase after an at-fault accident, so be sure to compare car insurance rates if you have one on record.
Auto insurance premiums depend on the insured party's driving record. A record free of accidents or serious traffic violations typically results in a lower premium. Drivers with histories of accidents or serious traffic violations may pay higher premiums. Likewise, because mature drivers tend to have fewer accidents than less-experienced drivers, insurers typically charge more for drivers below age 25.
Liability auto insurance protects you from that worst case scenario by providing a cushion between your assets and the amount you’re on the hook for. For this reason, choosing the right auto liability limits is the most important part of your car insurance quote comparison. NerdWallet typically recommends having at least as much liability coverage as your net worth.
Nationwide offers more discounts than most other providers, and you’ll likely be eligible for at least one. Discounts are offered for switching from another provider, paying your annual premium upfront, driving safely, not filing any claims in the previous insurance period, and having membership in Nationwide’s Affinity Group. Nationwide is also one of the only providers that will reward you for enrolling in an RV safety course.
Safe Auto Group Agency, Inc and/or its affiliates (“Safe Auto”) is located and operated exclusively in the United States of America. Safe Auto does not offer goods and/or services in any language of an European county, does not deal in any European currencies, and does not underwrite risks for or issue policies to individuals or companies located in the European Union.
Jonathan Longnecker and Greg Gerber both experienced mechanical issues with their brand new RVs, requiring frequent repairs. As a result, both bloggers suggest buying used or vintage RVs and renovating them, learning your machine’s ins and outs during the process. This way, owners can take care of repairs themselves instead of losing travel time waiting for overbooked RV service shops under their insurance policy.
According to Greg Gerber, “Most car insurance firms don’t have a clue of what can go wrong with an RV and don’t provide the coverage to get it fixed adequately,” which is why he advises consumers to get a separate policy for their RVs instead of bundling, to “avoid the hassle that can come if the RV itself is broken and they’re trying to get their car insurance company to fix it.”
Further examples are the company’s storage option and low mileage discount—both great solutions for part-time RVers. Baby Boomers are more likely to own a home and those that were born between 1946 and 1964 are now heading into retirement. This makes them more prone to RV part-time rather than full-time when compared to Millennials, for example. Some Baby Boomers end up making their RVs a home-on-wheels, but many are also likely to take their RV out for vacation with their families, or to explore the great outdoors for certain seasons or periods of time.
National General Insurance has been around for a long time—for over 95 years, in fact. It is the only auto insurance company to have originated within the auto manufacturing industry. With nearly a century of experience insuring vehicles, and more than 25 years insuring RVs, Baby Boomers are more likely to appreciate the level of expertise and reliability that National General brings to the table.